Refund Policy

TVBoxPlus.com offers 2 days free trial option on monthly subscription only. No refunds are given for annual subscriptions.

Customer provides his/her credit card information during registration and shall he/she decide to cancel the subscription within 2 days of registration an immediate refund of the service fee will be provided to the credit card number used to purchase the services.

Free trial is not available during high holidays (December 25 – January 15) or special events such as Olympics, Sports championships etc. Additional information regarding free trial is provided on registration page.

Service Cancellation

Subscription cancellation should be submitted via deactivation request located in My Account section. Once deactivation request is submitted, customer’s subscription is cancelled. Subject to the Terms and Conditions a non-refundable administration fee may apply.

For all other questions please refer to help section of this website.
 

Set top box purchases

Set Top Box can be returned within 10 days of purchase in its original packaging.

Shipping fee is non-refundable.

 

Please contact Customer Support for information to arrange product return.